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Drop In. Hear Better. Arizona's First Choice for Digital Hearing Aids
When you arrive for your hearing exam, you will be greeted by our Coordinator of First Impressions who will invite you to choose from a menu of fresh baked cookies and other refreshments. You will then be asked to fill out a simple Patient Questionnaire to document your personal information and hearing concerns. You will also receive a copy of the Notice of Health Information Privacy as mandated by law.
As your hearing exam begins your hearing healthcare professional will review your personal information with you and ask you some questions that are designed to shed light on your medical history and to discover the specific types of environments in which you may be experiencing some difficulty in hearing.
Next, the hearing care professional will use a high-tech video otoscope camera to look into your ears, your ear canal and your ear drum to see whether or not there is ear wax obstructing the canal. This will be surprisingly interactive, since the video otoscope will also allow you to see inside your ear as well!
The first step of the exam is called air & bone threshold testing and in most cases will be conducted in a spacious and well-lit soundproof booth with comfortable leather seating. The hearing care professional will place headphones that are connected to an audiometer into your ears. The audiometer transmits a series of tones at a variety of volumes into your ears to determine the exact point or “threshold” at which you can hear various frequencies (low to high pitches) of sounds. When you hear a sound, you will be asked to respond by simply saying, "yes."
Finally, the last step is the speech test. During this test you will listen to a series of one and two syllable words at different volumes and be asked to repeat them. This will determine the level at which you can not only hear, but also understand speech.
The results of your exam will be recorded on a graph called an audiogram and your hearing care professional will review it with you. The audiogram reflects your hearing loss in frequencies and volume in decibels.
Questions? We're ready to answer.
See what others are saying...
"Didn't feel pressured to buy hearing aids. I felt completely comfortable and at ease during my entire visits. Will certainly recommend you when the opportunity arises."
-Gena C., Surprise, AZ
"No "hard sale" tactics. Even had cookies - homemade!!"
-Ina Grace L., Yuma, AZ
"It doesn't get any better than this. The Yuma people are just great. They are very knowledgeable about the product. I went through a whole day without saying "huh". The PAC does what I expect an aid to do."
-Karl D., Yuma, AZ
"Your staff was so wonderful! What a joy!! I can hear again!"
-Barbara P., Lake Havasu City, AZ
"Having worn hearing aides for more than 12 years and having had many hearing evaluations by qualified Audiologist, I want to praise your hearing professional. I was greeted from PurTone people most warmly. They performed a most thorough hearing evaluation. The aide prescribed was no doubt the best I have ever tried. No sales pressure, just professionalism at all times. Thank you for your invitation for a hearing evaluation. Thank you for hiring employees such as those in Peoria."
-George Cunningham, Sun City, AZ
"Excellent service from your PurTone team. Highly professional."
-Lawrence C., Peoria, AZ
"Professional, welcoming, courteous, helpful and friendly are the marks of the PurTone staff. I am pleased with my hearing instrument as it opens up an otherwise unknown world of sound. The service and ongoing support have been superb."
-J. Roger Anderson, Sun City West, AZ
"I want to inform you of how pleased I am with your Scottsdale hearing specialist. He is a wonderful addition to your office for your patients with hearing aid issues. He is very caring, and took the time to help me solve my hearing aid problems. He is patient and knowledgeable, and I am grateful you have someone so capable to address the hearing aid needs for your office."
-Nancy P., Scottsdale, AZ
"These are much more simple to use than the last ones which were fully in the ear canal and kept having to send them to the factory."
-Bill M., Sun City West, AZ
"After trying 3 other sets (of hearing aids), I finally got some I can wear. Thank you."
-Helen M., Yuma, AZ
"I am very pleased with my Oticon Deltas. They are much more comfortable than the CIC model I used to wear. I also have better clarity of sound & comprehension of speech with the Deltas. The PurTone staff are always polite & friendly. They keep me informed about my hearing & my aids. I would recommend this office to anyone."
-Richard J. Schmidt, Phoenix, AZ
"The hearing aids have made a great difference in our lives. Now I can hear my husband correct - even on the golf course. And he can hear me too! Thanks for making this possible!"
-Myrtle Peterson, Yuma, AZ
"Your PurTone specialist was just so excellent. He really went above & beyond making sure I had the most excellent encounter with PurTone. Excellent cleanliness. This whole encounter was 1st class!"
-Liz D., Peoria, AZ
